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Course Description:

This course is designed for bank employees to develop their basic Chinese language skills, as well as Customer Service skills when dealing with Chinese-speaking customers.

Course Objectives:

-Build Basic Chinese Listening & Speaking Skills

-Focused training regarding all aspects of bank related interactions

-Learn essential banking vocabulary in Chinese

-Develop Chinese language Customer Service skills

Course Option:

2-Day Workshop, 3-Day Workshop, 30 – Hour Training Course

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