MADISON 5 C's MODEL

CUSTOMIZATION

COMPETENT INSTRUCTORS

COMFORTABLE ENVIRONMENT

CULTURAL SENSITIVITY

CORE CONTENT

MADISON QUALITY ASSURANCE AND CONTROL POLICY

1. Madison instructors provide thorough and captivating activity-based lessons to ensure that your employees comprehend and retain the concepts and information discussed in class.

2. Madison instructors constantly access student performance and relay their findings to Madison Senior Management.

3. Madison Senior Management will have discussions with YOU for:

a) Your feedback regarding our instructors performance

b) Your feedback regarding your staff’s performance in class

c) Your cooperation regarding the customization of our courses to meet the requirements of your company.

4.Madison will make all necessary changes to improve our courses to best meet your business’s learning needs.

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